Privacy Policy for Home Builders Hub

Effective Date: April 23, 2025

HomeBuildersHub (“we,” “us,” or “our”) is committed to protecting the privacy of our users, including homeowners and homebuilders, in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our free service to connect homeowners with homebuilders.

1. Information We Collect

We collect the following categories of personal information:

Identifiers: Name, email address, phone number, postal address, or other contact information you provide when registering or submitting a request.
Commercial Information: Details about your homebuilding project, such as project type, budget, or timeline.
Internet or Network Activity: IP address, browser type, device information, and website usage data (e.g., pages visited, time spent).
Geolocation Data: General location based on your IP address or provided address (city or region, not precise location).
Professional Information: For homebuilders, business name, license number, and professional qualifications.

We collect this information directly from you when you provide it, automatically through cookies and similar technologies, or from third parties (e.g., homebuilders you connect with).

2. How We Use Your Information

We use your personal information for the following purposes:

To provide our service, including matching homeowners with homebuilders.
To communicate with you, such as responding to inquiries or sending project updates.
To improve our website and services through analytics and user feedback.
To comply with legal obligations or protect our rights.
To send marketing communications (with your consent, where required).

3. How We Share Your Information

We may disclose your personal information to:

Homebuilders: To connect you with homebuilders for your project. We share only the information necessary to facilitate the connection.
Service Providers: Third-party vendors who assist with website hosting, analytics, or customer support (e.g., cloud storage providers, email services).
Legal Authorities: If required by law, such as in response to a subpoena or to prevent fraud.

We do not sell your personal information as defined under the CCPA/CPRA. However, we may share limited information with advertising partners for targeted ads, which you can opt out of as described below.

4. Your Privacy Rights Under California Law

As a California resident, you have the following rights under the CCPA/CPRA:

Right to Know: You can request details about the personal information we collect, use, disclose, or share, including categories and specific pieces of information.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
Right to Correct: You can request correction of inaccurate personal information.
Right to Opt-Out of Sharing: You can opt out of the sharing of your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: You can limit the use of sensitive personal information (e.g., precise geolocation, which we do not collect).
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at privacy@homebuildershub.com or call [insert toll-free number]. We will verify your identity by confirming details such as your name, email, or project information. You may also authorize an agent to submit a request on your behalf with written permission.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted ads. You can manage cookie preferences through your browser settings or opt out of targeted advertising by clicking the “Do Not Share My Personal Information” link in our website footer.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example, we may retain project details for up to 3 years to ensure service continuity or comply with tax laws.

7. Data Security

We implement reasonable security measures, such as encryption and access controls, to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website or via email.

10. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

Home Builders Hub
Email: privacy@homebuildershub.com
Address: 901 W Civic Center Dr. Santa Ana, CA, USA
Phone: 714-623-7291